Technical support

Contacting Support

Send us an e-mail ( .(JavaScript must be enabled to view this email address) ) or submit an Online Support Request and one of our Support Engineers will respond to your query. If you are a registered user from EMEA, Mexico and Latin America, you may call us on one of the support numbers. Please have the following information available:

US Support

North America support is only available through e-mail .(JavaScript must be enabled to view this email address) and Online Support Request.

European Support phone numbers and support hours

Phone technical support is available only for registered users. Support is not available during national holidays.
Phone: +48 124 264 035
Fax: +48 124 264 036
Monday through Friday 8:30 a.m. - 4:30 p.m. (CET)
We speak English, Spanish, German, Portuguese and Polish languages.

Mexico and Latin America Support phone numbers and support hours

Phone technical support is available only for registered users. Support is not available during national holidays.
Phone: +52 (55) 1084-0092
Skype: axencemx
Email: .(JavaScript must be enabled to view this email address)
Monday through Friday 9:00 a.m. - 6:00 p.m. (CST)

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